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User Guide

Empowering you to efficiently manage your insurance policy and enjoy all post-sale services and exclusive benefits from Prudential.
PRUServices online policy management system​

PRUServices online policy management system​

PRUServices is an all-in-one online customer data management system that makes life insurance applications convenient and helps you easily manage your policies at your fingertips.
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Policy Amendments and Rights Exercise

Effortless Policy Management with Comprehensive Benefits.
How to Make a Claim

How to Make a Claim

Submitting Claims Made Easy: Just complete the health insurance claim form and accident claim, then track the status according to your preference.
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How to Pay Renewal Premium

How to Pay Renewal Premium

Flexible Payment Options for Your Convenience: Choose from multiple payment methods and enjoy worry-free access to various benefits.
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Customer Service Hotline 1621

Prudential is dedicated to your well-being, ensuring a better everyday experience
for both you and your family.

Other Services to Make Your Life Easier

Effortless Policy Management with Comprehensive Benefits: Ensure you never miss any transactions by easily managing your insurance policy, including every detail and numerous benefits.